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September 24, 2025

Device Troubleshooting and Support Requests

Step 1:

Consult your device manual for quick-fix tips and specific device information.

Step 2:

If the issue persists, please shut down the device, then unplug it for 15-20 seconds before plugging it back in. If the issue still persists, click this link: worldaesthetix.com/device-support/.

Have your serial number ready and complete the form, ensuring you upload any necessary images or videos. Submit the form, and our engineering team will respond to you as soon as possible.

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